We are Pracctic, a global digital transformation consultancy that leverages agile concepts to provide a digital product and service guaranteed to meet both you and your customer’s needs. Our company is registered in England at Kemp House 160, City Road, London EC1V 2NX. We are the controller of the personal information described in this notice, unless stated otherwise.
We collect and combine personal information from the following areas:
You may contribute personal information to our website by filling in forms, meeting with us, communicating with us via telephone, post, email etc. or submitting information to our service or product portals.
On visiting our website, we may automatically store information regarding the device you are viewing the site on and your usage of the site.
We may collect personal information from openly available sources and other companies such as service providers, trade agents, suppliers and advertisers. For instance, within our recruitment processes, we may receive information from recruitment service providers, employment vetting agencies and your named referees. Job search websites and professional networking sites such as LinkedIn may be used to find prospective candidates for job vacancies.
Pracctic collects your personal information, this includes:
We receive and save any information you enter on our website or give us in any other way. You provide such information when you make a payment, set-up a recurring card payment, process a direct debit mandate, or communicate with us for any other reason. This information may include your date of birth, name, contact and card details.
We will use this information in order to support payment processing, fraud detection, payment authentication and processing for future transactions. You can choose not to provide this information, although it may be needed to carry out a payment.
In the event that you are considered for a vacancy here at Pracctic, we will keep a copy of your CV as well as a record of your progress through the recruitment process. We may also request your work references, educational history and any relevant qualifications and information relevant to your skills and experience to assess your suitability to the role. In adherence to UK governmental protocol, we may request proof of your right to work in the UK.
You are not required to provide all of the information but failure to do so may affect the progress of your application.
The use of your personal information is based on the contract that you have with Pracctic, adherence to legal obligations, your health and safety, the health and safety of others, the pursuance of our legitimate interests (on the provision that these are not overridden by your rights, freedoms and interests), your consent, and/or any other purpose permitted by law.
Some examples are given below:
Pracctic may use third party advertisers in order to promote our business and services on our behalf across the internet and other media platforms. These third party advertisers may use cookies and other tracking technologies to record the referring web page and to measure and report on the effectiveness of such advertisements.
Cookies are small blocks of data generated onto your device when you visit a website. Many websites use cookies in order to perform different tasks, e.g. recording the number of visits on a website, remembering your preferences and search queries. Cookies do not allow other people to access your device or any personal information, unless you specifically choose to share your data.
Our website may use cookies and other tracking technologies to provide you with a personalised browsing experience. These cookies can tell whether you have visited Pracctic before, whether you have seen the cookie notification banner, if you have accepted our terms and conditions, which pages you have visited and how long you have stayed on certain pages.
This helps us to provide you with the very best personal experience when browsing by displaying content that is relevant to you. Cookies and tracking also provides statistical information that will enable us to assess and improve the quality of our content and advertising on our pages.
The cookies that we use can be split up into the following categories:
Error reports may also be generated to support our developers to correct any dysfunction on our site.
Other companies may use cookies on our website, this is known as third party cookie collection. These are particularly common through features such as Youtube embedded videos. Additional cookies may be essential in order to make these features work correctly, but some companies may also include cookies for tracking and advertising.
Should you wish to withdraw your cookies consent you can adjust your cookie settings and/or refuse cookies by adjusting your browser settings. This will inevitably render some of our site responses as ineffective.
We may share information with you that we deem valuable to you in relation to the services we offer, as we would not want you to miss out on invaluable opportunities. Where legally required we will request your consent before contacting you. You can opt out from receiving our marketing communications at any time by contacting info@pracctic.com or clicking on any unsubscribe options in the communications that you receive from us. We never sell, rent or distribute personal information to third parties. We may monitor whether or not our communications were delivered or undelivered, opened, marked as spam, and whether you unsubscribe or click on any link within them. This is to monitor the effectiveness of our campaigns, keep our mailing lists up-to-date, manage your preferences and deliver content that is most relevant to you.
We only use your personal information to provide the services that you have requested. We may also use the personal information you have provided for the purposes of billing, forecasting, product roadmap and lifecycle planning, trend analysis and financial reporting.
Should you contact Pracctic to report any issues or make queries about our services, we will record the details of our interactions with you in our support ticket management system. We may use this intelligence to respond to your query, upgrade our existing services, research and advance new services, troubleshoot and remedy issues, monitor trends, monitor support response times and effectiveness, seek feedback, monitor customer satisfaction, and provide staff training.
If we access your site or otherwise access your internal systems and information to perform installation, training, consultancy support, or other services, we may have incidental access to your personal information.
As your acting processor we will relay your rational instructions in order to retain the legitimacy, privacy, security and reliability of your private information. Henceforth you will be the director, thus be able to supervise each directive.
Designed for the purpose of threat detection and prevention. Pracctic may record private information as we monitor our company’s systems. Moreover, this will enable us to guarantee legal use of such systems, investigating and resolving security incidents.
Our company might also retain compliance documents and reports on the steps we have taken to auditors and authorities. Your private information can be used to enforce our terms and conditions. This will also be in order to prevent illegal activities such as export and trade sanction infringements, bribery, exploitation, fraud, corruption and modern slavery.
Any personal information that we have gathered throughout the Pracctic employment process may be used to assess the suitability of the candidate for present and future positions. This information may be kept to evaluate the recruitment process. Our operating systems may also be used to source fitting applicants for our vacancies advertised. These positions will be collectively chosen by the staff-panel at Pracctic.
Due to the nature of the recruitment selection practice that we employ, we may share your private information with those on the interviewing panel. The service providers and the suppliers, who manage private information concerning the course may have access to private information also. If you are considered for a position a third party recruiting and service provider platform will be used for background checks. In order to safeguard your private information during recruitment processes we include and verify the security information protection facilities in our contract.
Pracctic may also share your personal information with courts and other organisations in the instance where we are advised to adhere to legal obligations in response to a court order. We may also share your personal information to defend our organisation, in working with government bodies, our insurers, legal, financial and auditory advisors.
When you apply for a job at Pracctic through third party organisations such as a recruitment agency or online job board, we may update them on the progress of your application and any other information that would support them to calculate any administrative fees.
Pracctic may store and process your personal information outside of the European Economic Area (EEA), which also includes countries with less stringent information protection legislation. In any event, Pracctic will take necessary measures to protect your information in adherence to EEA information protection standards.
For more information please contact info@pracctic.com
Pracctic will store your personal information for as long as required in proportion to the purpose for which this information was collected. We may also be required by law or other relevant bodies.
We retain personal information for as long as necessary for the purpose for which the personal information was collected, or for such longer periods required by law, to defend our organisation or otherwise necessary.
Your information may also be stored up until the period of archive retention after which, it will be anonymised or deleted.
If you accept an offer of employment at Pracctic, the personal information that we have collected from you during the recruitment process will form a part of your personnel file, for a period of twelve months if you are unsuccessful or, for the duration of your employment plus ten years if you start working at Pracctic.
You have the following rights in respect of your personal:
In order to process your information request, Pracctic may need to verify your identity.
Pracctic may also provide site links owned by individuals and third parties. Subsequently, Pracctic cannot be held responsible for the way in which these separate bodies process your information. It is advised that you thoroughly read any relevant privacy policies and terms of use before entering your personal information into these websites.
Whilst Pracctic have implemented both organisational and technical infrastructures designed to protect your personal information from accidental loss, unlawful destruction, unauthorised alteration, unauthorised disclosure and unpermitted access we cannot guarantee that your personal information will remain secure from absolutely all forms of cyber attack.
If you have any questions or complaints about this notice or our handling of your personal information, please contact us via email to info@pracctic.com or via post to Kemp House 160, City Road, London EC1V 2NX